Updated for 2007 and 2008
The Ultimate Guide for the organization architect - BUG is a three pronged guide that includes a Book, a CD-ROM, and this Website. The book, Baldrige User's Guide: Organization Diagnosis, Design, and Transformation 3rd edition by John Latham and John Vinyard is now available from John Wiley & Sons. This third edition is updated and expanded to include the 2007/2008 Baldrige Criteria.
Improve bottom-line results - This book is for anyone improving organizational performance. Whether you are diagnosing the existing organization, redesigning the management systems and processes or leading the transformation, this practical guide has the tools and advice that you need to build a high performing organization.
Available NOW!
Order from Wiley
