The Book

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The book is divided into three main sections.... For more details check out the:
 
Table of Contents (PDF)
Example Section from the Book - 1.1a Vision and Values (PDF)

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ISBN-13 978-0-470-89841-3
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32 New Examples

The 3rd edition includes 32 new examples including 17 new healthcare examples provided by Denise Haynes, RN, MSN, MBA, CCRN, CCM. In addition, 12 new business examples include international examples from three Tata companies in India. Examples are included from 20 organizations representing five sectors - large manufacturing, large service, small business, healthcare, and education (K-12 and higher ed).
Organizations included in this edition include:...
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